Tammy Hite from Five Star Bath Solutions recommended a composite wall system, explaining its grout-free, non-porous surface that prevents mold buildup and requires minimal maintenance. She emphasized the benefits of this material over traditional tile, which can be challenging to keep sanitary due to grout. Tammy also highlighted the company’s strong reputation, mentioning Five Star Bath Solutions’ nearly 30 years of experience, A+ Better Business Bureau rating, and commitment to using licensed, W2-employed installers, which helps ensure consistent quality.
The installation process Tammy described included a full demo down to the studs, followed by the installation of a waterproof backer board to protect against potential water damage. If the customer chose to proceed with optional safety features, Tammy mentioned that structural blocking could be added behind the walls for future grab bar installations. She explained that the team could complete the remodel within one day, with a lead time of approximately four to six weeks, which would minimize disruption to the customer’s schedule.
Five Star Bath Solutions offers a lifetime warranty on materials, parts, and labor, with coverage that is transferable to new homeowners. Tammy outlined financing options, including a zero-interest plan for 12 months, as well as local discounts available for timely decisions. This combination of comprehensive warranties and financing flexibility provided the customer with a dependable and cost-effective solution for updating their guest bathroom to a more functional, modern design.