Chuck Spencer from Five Star Bath Solutions recommended their composite material for a grout-free, low-maintenance solution that mimics the look of natural stone without the hassle of traditional tile. He described the composite’s antimicrobial and non-porous properties, which prevent mold and mildew buildup, aligning with the customer’s request for a low-maintenance design. Chuck emphasized the credibility of Five Star Bath Solutions, noting their nearly 30 years of experience, A+ rating with the Better Business Bureau, and a reputation for reliable service by using fully licensed, W2-employed installers.
The installation plan involved a full demo of the existing tub and surrounding area down to the studs. Chuck explained that the project would include updating the plumbing with PEX piping for longevity, installing a waterproof backer board, and adding custom corner shelves if desired. He estimated the remodel would take one to two days to complete, with a lead time of approximately four to six weeks for material preparation and scheduling. Chuck also mentioned that the team would handle all cleanup and disposal to minimize disruption.
Five Star Bath Solutions offers a double lifetime warranty on materials, parts, and labor, which is transferable to new homeowners, adding value to the home. Chuck discussed financing options, including a zero-interest plan for 12 months, and provided additional discounts available for same-day decisions. This warranty and financing flexibility provided the customer with a dependable, high-quality solution that matched their functional and aesthetic needs for an upgraded bathroom space.