Charles Wilson from Five Star Bath Solutions recommended the company’s composite material, which provides a stone-like appearance without grout. This material is non-porous, antimicrobial, and scratch-resistant, designed to prevent mold buildup and reduce cleaning needs. Charles underscored Five Star Bath Solutions’ established credibility, noting the company’s A+ Better Business Bureau rating, long-standing customer satisfaction, and reliance on fully licensed, W2-employed installers rather than subcontractors, ensuring a consistent, high-quality installation.
The installation process would involve removing all existing fixtures down to the studs, updating plumbing with PEX piping for longevity, and installing a waterproof backer board to prevent leaks. Charles explained that the remodel would typically take one day to complete, with a lead time of four to six weeks from the time of order to installation. This process ensures minimal disruption to the customer’s daily routine, with thorough cleanup and disposal included as part of the service.
Five Star Bath Solutions offers a lifetime warranty covering all materials, parts, and labor, which is transferable to new homeowners. Charles also outlined flexible financing options, including a 12-month, zero-interest plan, along with available discounts. This comprehensive warranty, paired with financing flexibility, provided the customer with a dependable, high-quality remodel that met both functional and aesthetic goals for their guest bathroom.