Mitch Kenitzer presented the Smart Choice package from Five Star Bath Solutions, emphasizing quarter-inch composite walls with embedded 8K stone images, antimicrobial surfaces, and scratch-resistant finishes. Customer appreciated lifetime durability and realistic stone visuals without repeat-pattern effect. Presentation highlighted superior synthetic foam backer board sandwiched with fiberglass-reinforced poly concrete, eliminating mold risks associated with greenboard alternatives. Company installers are certified and background-checked, adhering to strict clean-up protocols. Option to match all accessories and trim finish ensured fixtures and trim aligned in chrome.
Installation would involve full demo down to studs and subfloor, removing the existing fiberglass insert and replacing any moisture-damaged studs or subfloor at no extra cost. Moisture meter reading showed 25–29% in one wall section, suggesting likelihood of such replacement. All plumbing would be updated with PEX, and a new Delta pressure-balanced faucet system would be installed. Build was expected to complete in one to two days, with scheduling available within six to eight weeks.
Five Star Bath Solutions provides a fully transferable lifetime warranty covering product and labor, including service visits. Financing options include 10% down with monthly payments or half-upfront/half-on-completion at zero interest. Marketing participation discounts applied (yard sign, Google review). Follow-up email will include itemized pricing and 3-D rendering for further consultation.
Tub remains acrylic for soakability, while wall system provides long-term performance and visual quality. Final price after discounts—including $750 military, $500 cash, and optional $500 review incentive—brought cost down from $12,110 to $10,360. Offer remains valid for 30 days with written estimate provided for consideration.
Features Presented by the Representative:
* Tub-shower combo with white acrylic tub and Travertine Taupe composite wall panels
* Quarter-inch thick antimicrobial composite walls with 8K stone imaging
* Synthetic waterproof backer board with fiberglass-reinforced poly concrete
* Chrome Delta pressure-balanced fixtures with round diverter
* Recessed vertical niche with integrated shelving
* Full demo to studs and subfloor with no-cost replacement of moisture-damaged areas
* PEX plumbing upgrade for compatibility and flexibility
* Installation in 1–2 days, typically scheduled within 6–8 weeks
* Fully transferable, 100% lifetime warranty covering labor and parts
* Final discounted price: $10,360 with 30-day price guarantee