The Five Star Bath Solutions representative introduced the Smart Choice system as the premier solution, designed exclusively for the company and emphasizing value retention and long-term use. The presentation highlighted the company’s national reputation for excellence, rigorous technician screening, and commitment to transparent service. Additional benefits included a range of product tiers, customer-focused flexibility, and the importance of public testimonials, reinforcing the customer’s role in the company’s referral-driven growth model.
Installation involved a full demolition down to the subfloor and framing to ensure warranty coverage and address sub-surface damage. The replacement included a rectangular shower base with textured tile-style flooring and full-height composite wall panels in a dark stone pattern. The integrated window trim was preserved for natural light, and the replacement fixtures were installed in oil-rubbed bronze, consistent with the customer’s original preferences. Installation was described as typically completed in two days, with proactive handling of any mold or foundational issues.
The project is protected by a lifetime waterproof warranty through the Smart Choice system, covering the structure for the duration of the building’s life and transferable to new owners. Additional warranties apply to select materials, including ten years for acrylic and three for gel-coated fiberglass. Customers are also protected by a price-lock guarantee and optional financing support, ensuring both security and scheduling reliability for the remodel.
Features presented by the representative:
* Smart Choice system
* Azura Bay style
* Waterproof barrier
* Two corner shelves
* 24-inch and 18-inch grab bars
* Ashlyn faucet and Intuitions system in chrome
* Straight curtain rod
* 30- or 32-inch shower pan options
* Eight-foot wall panels, one-piece wall construction
* Optional extended side panels and ceiling panel
* Glass door options with protective coating
* Multiple product tiers: gel-coated fiberglass, acrylic, Smart Choice, natural stone
