Joey LeBlanc from Five Star Bath Solutions guided the customer through the Smart Choice package, highlighting its lifetime-warrantied grout-free composite system that is antimicrobial and easy to clean. The waterproof backer board used in this system, paired with marine-grade silicone, ensures long-term durability without the need for caulking or reapplication. Joey noted the thickness and sturdiness of the material compared to typical acrylics and explained how the design mimics natural stone without the maintenance. The customer appreciated the difference, particularly in the system’s weight-bearing capabilities and the sleek aesthetics that maintained a modern yet simple appearance.
Five Star Bath Solutions, locally owned in Broussard and backed by over 30 years of industry presence, offers licensed and insured service with in-house, background-checked installers trained in Michigan. Joey detailed the installation process, which includes a complete tear-down to the studs, treatment of any discovered mold or water damage at no extra charge, new plumbing, and customized accessory placement with proper bracing. Both bathrooms would be completed over a four-day window, two days per space, with installation beginning approximately 8 to 10 weeks after measurement confirmation. Customers retain access to water throughout the renovation, as unused lines are capped during the process.
The Smart Choice system comes with a comprehensive lifetime warranty covering materials, installation, plumbing, fixtures, and even labor. It is fully transferable to future homeowners, adding value to the property. Joey applied multiple discounts, a corporate upgrade to Smart Choice at the Performance price level, and a financing option that required no out-of-pocket payment and delayed monthly installments until a month after project completion. With financing locked at 13.49% interest and an average monthly payment of $370.41. The customer appreciated the transparency, the flexible timeline, and the peace of mind knowing the job would be thorough and professionally managed.
Features Presented by Representative:
* Tub-to-walk-in shower conversion in two bathrooms
* Smart Choice grout-free composite wall system in Azura Bay pattern
* Non-slip shower pans, marine-grade silicone, waterproof backer board
* Matte black fixtures with square rainfall showerhead and handheld wand
* Built-in corner shelves and frosted glass enclosure with black hardware
* Optional ceiling panels for additional waterproofing
* In-house, trained, licensed, and insured installers
* Tear-down to studs, mold/moisture treatment at no extra cost
* Lifetime transferable warranty on full system and labor
