It was explained that the company focuses exclusively on bathrooms, with all installers factory-trained and certified. The representative highlighted extensive industry experience and emphasized that the company combines the personal attention of a small franchise with the purchasing power of a larger corporation. The strong online reputation was noted, with numerous positive reviews averaging 4.8 stars. The company’s exclusive Smart Choice composite product was presented as providing the look of stone while being antimicrobial, non-porous, and much easier to maintain than tile.
Installation was described as typically taking one to two days, with all debris hauled off nightly and full cleanup at the end of each day. The process includes taking the shower walls down to the studs, inspecting and repairing any damage or mold at no additional charge, and updating the plumbing with Uponor PEX piping, a durable material superior to copper. Floors are protected, backer board designed specifically for the company is installed, and all seams are sealed with 100% marine-grade silicone. The final design included a matte black fixture suite, white low-threshold soaking tub, two corner shelves, and grab bars strategically placed for both seated and standing support beneath new full-height stone-look panels.
The Smart Choice product comes with a full lifetime warranty covering both materials and workmanship, with no fine print. This warranty is transferable to the next homeowner, adding value if the property is ever sold. Unlike competitors who exclude installation errors from coverage, this warranty covers everything. The company’s approach also includes clear communication, daily cleanup, and the flexibility to adjust installation elements such as shelving and grab bars during the project for optimal accessibility.
Features Presented by the Representative:
* Removal of existing jet tub and installation of 14-inch low-profile soaking tub
* Smart Choice antimicrobial, non-porous composite wall system
* Full demo to studs and repair of any underlying damage or mold
* Updated plumbing with Uponor PEX system
* Matte black shower fixture set with sliding handheld unit
* Two corner storage shelves integrated into wall system
* Strategic placement of multiple grab bars for safety
* Full-height panels extended to ceiling for complete water protection
* Marine-grade 100% silicone for all seams
* Lifetime materials and workmanship warranty, fully transferable
