John Dawes, the Five Star Bath Solutions representative, presented the Smart Choice wall system in the Triton color, a blue and grey patterned design that mimics the look of natural stone. He explained the benefits of the six-layer, antimicrobial composite material, which resists mold and is scratch-resistant. To address the customer's safety and maintenance concerns, John highlighted the system's non-porous surface and the use of certified in-house installers to ensure a custom, watertight fit that outperforms standard pre-molded acrylic options.
The installation involved a full demolition of the old tub and surround down to the studs, followed by necessary plumbing updates and the application of waterproof Hydro Block backer board. The crew installed the new walk-in shower featuring a low-threshold base, a matching window trim kit to protect the sill, and full-height wall panels. The design was finalized with polished chrome fixtures, a fold-down teak bench for versatile seating, and strategically placed grab bars to ensure secure movement throughout the shower area.
Five Star Bath Solutions provided a fully transferable lifetime warranty covering the product, plumbing, and installation labor without limitations. The package included comprehensive guarantees such as the Best Value Guarantee, Certified Craftsman Guarantee, and No Surprise Guarantee. This commitment to long-term protection and quality craftsmanship assured the homeowners that their investment was secure.
Features presented by the representative:
* Walk-in shower with Triton Smart Choice wall system
* Fold-down teak bench seat
* Polished chrome fixtures including handheld showerhead
* Two safety grab bars (entry and back wall)
* Three corner shelves
* Low-threshold shower base
* Full window trim kit integration
* Hydro Block waterproof backer board
* Full demolition and plumbing updates
* Transferable lifetime warranty