Stacy from Five Star Bath Solutions proposed their proprietary six-layer composite wall system, emphasizing its antimicrobial, grout-free, waterproof design that mimics the look of stone or tile but is easier to clean and maintain. She explained the company's use of a Hydro Block backer board and quad-lock corner protection to ensure full moisture resistance. Stacy highlighted that all fixtures offered—such as the Delta Linden dual-function shower head with handheld—are plumber-grade quality, superior to those sold at retail. She also noted the system’s adaptability for ADA safety features and future accessibility, offering recessed niches, shave steps, and shelf placement customized to the homeowner’s preferences.
The installation involved full demolition down to the studs, relocation of plumbing, and setting a custom shower pan and full-height wall panels in a marble-inspired composite finish. Pre-construction meetings were scheduled to finalize measurements and design preferences, as well as to coordinate referrals for electrical work to add a new ceiling light. Stacy explained that Five Star handles permits, inspection scheduling, and job documentation through an app that allows installers to review every project detail beforehand. Once started, the installation was completed in one to two days, with continuous work until full project completion. Structural adjustments near the tub and floor transition were addressed as part of the scope.
Five Star Bath Solutions offered a fully transferable lifetime warranty that covers all materials, installation, and plumbing work. Stacy reassured the customer that any issues—such as mold, structural damage, or fixture failures—would be handled at no charge. The warranty extends to the glass doors and ceiling panels, with the company coordinating all service directly. As a local, family-owned franchise, they emphasized transparent pricing, no fine print, and customer satisfaction as core values. The project was discounted with a $1,500 value pack coupon, $500 social media offer, and a $1,000 Black Friday promotion, bringing the final price to $17,470. A 3D rendering and full proposal were offered via email to help the customer visualize their design options before making a decision.
Features presented by Stacy:
* Custom walk-in shower with full back wall expansion
* Removal of existing wall, relocated plumbing
* Grout-free, antimicrobial composite wall system with marble pattern
* Black grab bar and fold-down bench for safety and comfort
* Two integrated corner shelves
* Brushed nickel plumber-grade Delta shower fixtures with handheld system
* Hydro Block waterproof backer board with quad-lock protection
* Ceiling panel installation to cover moisture-stained ceiling
* Coordination with electrician for new ceiling light
* One to two day installation with full project management
* Fully transferable lifetime warranty (materials, labor, and plumbing)
* Discounts totaling $3,000 for limited-time promotions
Bathroom Remodel, Russell St, Utica, MI , 48317
