The representative introduced Five Star Bath Solutions’ Smart Choice Package, featuring a six-layer antimicrobial composite wall system that incorporates 8K imaging of real stone for a high-end, natural appearance. The walls are supported by a synthetic poly-concrete and fiberglass backer board that is completely waterproof and mold-resistant. It was explained that Five Star employs certified, background-checked installers rather than subcontractors, ensuring consistent workmanship and accountability. The composite tubs and pans are built solid to the subfloor, eliminating flex and improving long-term durability. Fixtures are upgraded to Delta’s lifetime warranty line, and the company’s national backing combined with local service provides both scale and reliability. Five Star is licensed and insured up to $2 million, offering peace of mind to homeowners seeking professional-grade installation and service.
The installation includes a complete demolition of the existing tile, tub, and green board down to the studs and subfloor. The new custom-fit tub was selected to seamlessly integrate with the space and remove the need for patching or filler work. All plumbing is replaced with high-grade PEX tubing, and both the drain and valve systems are upgraded to new Delta fixtures. The customer selected a round magnetic handheld faucet in chrome, combining versatility with ease of cleaning. Shelf placements are customizable during installation, allowing the team to adjust heights to accommodate large bottles and personal preferences. The full project is expected to take approximately two days, accounting for tile removal and cleanup, which is handled entirely by the installation crew.
Five Star Bath Solutions provides a fully transferable, lifetime non-prorated warranty that covers materials, fixtures, and labor with no exclusions after the first year. This includes all repairs and service calls at no additional cost. The warranty distinguishes Five Star from competitors by guaranteeing full coverage indefinitely, even for parts and accessories. A detailed written estimate was provided for review, with an emphasis on transparent pricing and long-term support to ensure confidence in moving forward when ready.
Features presented by the representative:
* 36-inch standard soaking tub installation
* Smart Choice composite wall system in Frost design
* Full wall-to-ceiling panel installation
* Curved chrome shower curtain rod (no glass doors)
* Four corner shelves, custom-placed during install
* Chrome Delta magnetic handheld faucet
* Full demo to studs and subfloor, including tile and green board removal
* Synthetic poly-concrete and fiberglass waterproof backer board
* Solid composite tub base with slip-resistant surface
* Certified, background-checked installation team (no subcontractors)
* Lifetime, non-prorated, fully transferable warranty on labor and materials
