The Five Star Bath Solutions representative introduced the Smart Choice package, which includes a multilayer composite wall system with embedded high-resolution stone imaging and a scratch-resistant, antimicrobial surface. Unlike tile or acrylic, the grout-free design prevents mold growth and minimizes cleaning requirements. Fixtures and hardware were selected from Delta’s lifetime-warranty line in matching brushed nickel finishes. All work is performed by certified and background-checked installers, with Five Star maintaining strict protocols for cleanliness and jobsite protection. The company’s streamlined manufacturer-direct approach offers personalized materials without showroom markups.
Installation involved full demolition of the existing shower area, removal of the original green board, and replacement with mold-resistant synthetic backer board. Composite walls were cut to size and installed floor to ceiling, surrounding a low-threshold base with a slip-resistant coating. Plumbing was upgraded with PEX lines, and the handheld unit was positioned for seated or standing use. Installation was completed in one day, with a 24-hour cure time. The design was verified using 3D rendering and samples provided prior to the build, and additional access through a basement storm shelter allowed for plumbing efficiency.
Five Star Bath Solutions includes a non-prorated lifetime warranty covering labor, fixtures, and structural components, with full transferability. The company also honors its no-surprise guarantee, ensuring structural or subfloor issues identified during installation are resolved at no added cost. Although the customer received pricing incentives, these details are excluded per standard policy. Focus remains on the long-term assurance offered through durable materials, certified craftsmanship, and comprehensive post-installation support.
Features presented by the representative:
* Full-height composite wall panels in Taj Mahal finish
* Antimicrobial, scratch-resistant surface with stone imaging
* Custom-fit composite base with slip-resistant texture
* Brushed nickel Delta fixtures with lifetime warranty
* Two corner shelves and one integrated shaver shelf
* Magnetic handheld showerhead with diverter control
* Barn-style brushed nickel bypass glass doors
* Mold-resistant synthetic backer board behind walls
* 18-inch grab bar anchored into structural blocking
* One-day installation with 24-hour cure time
* Transferable lifetime warranty covering all parts and labor
* No-surprise guarantee for any subfloor or structural repairs
