Tom Jaeger from Five Star Bath Solutions presented the Smart Choice composite system, made with six laminated layers including a scratch-resistant, nonporous outer surface and HydroBlock waterproof backer board. The panels replicate natural stone and eliminate grout lines, improving durability and maintenance. Tom explained that Five Star’s tubs are built from solid acrylic and mounted directly to the subfloor, increasing insulation and structural integrity compared to standard fiberglass inserts. All plumbing was updated using a brass Delta valve set with full drain replacement to ensure long-term reliability.
The remodel was completed by factory-trained Five Star employees—many from long-standing family crews—with a two-day installation window. Lead time was six to eight weeks and began with a detailed walkthrough by their in-house engineer, Peter, to verify clearances and fit. The project was completed without disturbing the rest of the bathroom.
Five Star Bath Solutions provides a fully transferable dual warranty—one from the manufacturer for lifetime materials and workmanship, and another from the local office for direct service response. The total cost of the project was $12,635, which included a $1,000 web promotion, $250 social engagement discount, and a $250 veteran thank-you for the customer’s 20-year Air Force career. Flexible financing was offered at zero down and monthly payments starting as low as $161, with no prepayment penalty and a 30-day locked quote.
Key features presented by the representative:
* Removal of original tub and tile down to wall studs
* 30" x 60" x 19" deep soaker tub installed with flush-fit base
* Seamless Smart Choice six-layer wall system in marble-tone finish
* Waterproof HydroBlock backer with built-in insulation layer
* Two corner shelves for efficient bath storage
* Delta handheld showerhead with full brass valve and drain kit
* Two chrome grab bars for safety (horizontal and vertical mount)
* Integrated ceiling panel for sealed enclosure
* Optional straight curtain rod specified instead of glass
* Installation completed in one to two days with certified in-house crews
* Dual-layer lifetime warranty: manufacturer and local service-backed
* Final price: $12,635 after discounts; low-interest financing available