Ostin Tuma of Five Star Bath Solutions walked them through a variety of features, explaining the difference between traditional tile and their proprietary multi-layered composite panels. He detailed how the system includes a 100% waterproof backer board, quad-lock corner protection, and a silicone-based thermal expansion sealant that never shrinks or molds. He explained that their wall panels are grout-free, antimicrobial, and easy to clean with basic household products like vinegar or Lysol. Ostin highlighted the commercial-grade Delta fixtures, the nano-grip technology in the solid-core shower base, and the optional footrest, recessed niches, and slide bar for customized support and usability. The customers appreciated the thoughtful recommendations and product comparisons and were impressed with the ease of maintenance and the safety-driven details.
The installation process included full removal of the existing enclosure down to the studs, inspection and repair of the subfloor, and setting of a new solid shower base with centered drain. Wall panels were measured and custom-cut to accommodate the sloped ceiling. The shower head was replaced with a multi-spray brushed nickel handheld unit, and accessories were securely anchored into blocking. Though the original plan included clear glass sliding doors, teak bench, and multiple grab bars, the final install includes a curtain rod, no visible grab bars, and two shelves only. The layout preserves the existing space while improving safety, ease of access, and cleaning simplicity.
Five Star Bath Solutions provides a fully transferable lifetime warranty that covers labor, materials, plumbing fixtures, and sealants, with no trip or service fees. If anything ever goes wrong, including issues like cracking, discoloration, or valve malfunction, the company will repair or replace it at no cost. Ostin applied a $1,000 internet coupon and a $1,500 senior discount to the $20,200 project cost, reducing the total to $17,700. If the couple chose to eliminate the door in favor of a curtain rod and switch to plain white panels, the price could be reduced further to $14,800. Financing options were also available, and the quote was valid for one year, allowing the couple time to evaluate and make a final decision.
Features Presented by the Representative:
* Walk-in shower remodel with solid-core nano-grip base
* Seamless composite wall panels extended to ceiling
* Custom-cut panels for sloped ceiling integration
* Two integrated corner shelves for shared use
* Commercial-grade Delta handheld fixture in chrome finish
* Curtain rod in place of planned glass doors
* Waterproof backer board and quad-lock corner protection
* Silicone expansion sealant – no mold, no shrinkage
* One-day installation timeline; four to six week lead time
* Full demolition to studs, subfloor inspection and plumbing included
* Fully transferable lifetime warranty on product, labor, and plumbing
* Discounts totaling $2,500 off original $20,200 project price
* Final installed configuration reflects simplified selection at reduced price
Bathroom Remodel, Santa Anna St, Clinton Township, MI , 48036
