Kevin Forbus of Five Star Bath Solutions introduced the company as a bathroom-only remodeler with over 30 years of expertise. He explained that all installers are certified, background-checked, and trained in-house at their Detroit corporate location. Kevin presented the Smart Choice composite system, exclusive to Five Star, featuring quarter-inch-thick panels with a fiberglass backer, twice the strength of acrylic. The system is antimicrobial, non-porous, and grout-free, ensuring long-term durability and effortless cleaning. He emphasized that the company does not use subcontractors and carries a $2 million liability policy for added assurance.
Installation included a full tear-out down to the studs, replacement of all wall and base components, and full plumbing updates. The customer opted for vein-style marble composite panels in a white and gray finish, paired with matte black hardware. A clear sliding glass door was selected instead of the curtain, offering better containment and a more polished appearance. Safety upgrades included two corner shelves, one fold-down teak bench, and a horizontal grab bar installed on the outer glass door. The final configuration did not include all three requested grab bars, but essential support was installed in key areas.
Five Star Bath Solutions includes a lifetime transferable warranty on the full Smart Choice package, covering labor, product, and workmanship. This warranty transfers automatically up to ten times by address. Kevin reiterated that pricing is transparent with no additional charges for mold remediation and includes a $100 refund under their price-match guarantee. Final design details were confirmed with a 3D rendering and walkthrough before fabrication. The installation was scheduled 8 to 10 weeks from contract signing and completed in two days. Financing was available through 360 with soft credit pulls, flexible terms, and no prepayment penalties. A 77% installation discount and performance-tier pricing upgrade were also applied.
Features Presented by the Representative:
* Tub-to-walk-in shower conversion for elderly-access needs
* Vein-style white and gray composite wall panels
* Matte black fixtures and framed bypass glass doors
* Fold-down teak bench for seated showering
* One horizontal grab bar and two integrated corner shelves
* Slip-resistant, solid-core shower base with low threshold
* Smart Choice fiberglass-backed antimicrobial panel system
* Non-porous, grout-free, and easy to clean
* Certified, background-checked installers (no subcontractors)
* Lifetime transferable warranty (up to 10 transfers by address)
* No hidden costs for mold remediation
* Full design visualization via 3D rendering and walkthrough
* 77% off installation with Smart Choice tier upgrade
* Financing through 360 with soft pull and flexible repayment