Representative Zach Sterling presented the Smart Choice package, highlighting its benefits for long-term durability and hygiene. He explained that the 100% PVC composite wall system is antimicrobial, scratch-resistant, and offers realistic stone visuals without repeating patterns, eliminating the maintenance issues of traditional tile. Zach assured the customer that Five Star Bath Solutions utilizes only certified, in-house installers—never subcontractors—ensuring quality control. He also emphasized their focus as wet-area specialists, using materials specifically designed to prevent moisture retention.
The installation process was outlined to take approximately two to three days. The crew would perform a full demolition of the existing tiled shower down to the studs, followed by moisture remediation and preparation of the plumbing. Zach explained the use of mold-proof Hydroboard backing instead of drywall to ensure a watertight seal. The new low-threshold base, composite wall panels, new PEX plumbing with a professional pressure valve, and all chosen fixtures and safety bars would then be installed. The team handles all site protection and debris removal daily.
Five Star Bath Solutions offers a fully transferable lifetime warranty on the Smart Choice package, covering panels, fixtures, labor, and caulking. Zach stressed that this warranty has no hidden exclusions. The project is backed by a No Surprise Guarantee, meaning the initial quote is final even if structural or plumbing issues are discovered during demolition. Additional value was presented through price match options and available flexible financing plans.
Features Presented by Representative Zach Sterling:
* Walk-in shower renovation (replacing existing shower)
* 100% PVC composite wall panels with marble stone pattern
* Chrome fixtures including handheld showerhead on slide bar
* Two chrome safety grab bars (one horizontal, one vertical)
* Low-threshold shower base
* Mold-proof Hydroboard backing
* Certified in-house installers
* New PEX plumbing and pressure valve
* Lifetime transferable warranty covering materials and labor
* No Surprise Guarantee on quoted price
* Price match policy and financing options available