Stacy Drake from Five Star Bath Solutions walked the couple through the company’s product offerings, emphasizing the benefits of their non-porous, antimicrobial composite wall panels with a scratch-resistant topcoat and realistic stone-imaging technology. She explained that unlike acrylic systems or tile requiring maintenance, Five Star’s materials require no grout, resist mold and mildew, and clean easily with standard household cleaners. Stacy also noted that their team only installs their exclusive products, and all crew members are trained, certified, and work exclusively for the company. Their materials include a waterproof hydro block backer board with quad-lock corner protection and antimicrobial silicone seals, offering both durability and aesthetics.
The installation process would begin with full demolition of the existing shower down to the studs, followed by any necessary repair of water damage or insulation replacement at no extra charge. New Delta commercial-grade plumbing would be installed from the trap to the showerhead, with all lines upgraded. The new 36×36 center-drain white shower pan would be set in place and topped with full White Pearl wall panels trimmed at a height of 85 inches or slightly higher. The frameless 90-degree glass door would be custom measured post-installation, taking approximately two to four weeks for fabrication. Total install time would be one to two days, and the full process—from contract signing to installation—was estimated at six to eight weeks.
Five Star Bath Solutions offers a full lifetime warranty on all labor and materials, which is fully transferable to future homeowners with no added cost. All permits and inspections are included in the project. The homeowners were impressed by Stacy’s detailed walkthrough, professionalism, and the company’s referral-based reputation, and chose to move forward, prioritizing a full, high-quality transformation over a piecemeal or DIY alternative.
Features Presented by the Representative:
* 36×36 walk-in shower with center-drain white base
* White Pearl marble-look composite wall panels, trimmed at 85″
* Frameless 90-degree custom glass door
* Rain shower head and handheld wand with diverter on a slide bar
* Three corner shelves, no grab bars required
* Waterproof hydro block backer board with quad-lock corner protection
* Onyx vanity top in plain white, trimmed to match tub surround
* Full demolition, mold and insulation remediation included
* One to two day installation with 6–8 week lead time
* Full lifetime transferable warranty on all labor and materials
