Jerry Helfer, the Five Star Bath Solutions representative, provided a comprehensive overview of the company’s offerings, emphasizing their commitment to quality and customer satisfaction. He discussed the advantages of their Smart Choice non-porous surface, which eliminates the need for grout and harsh chemicals, making cleaning easier and more efficient. Jerry highlighted the company’s strong reputation, noting their numerous positive reviews and local experience. He assured the customer that all installations are handled by their trained, certified, and background-checked technicians, ensuring a consistent and high-quality service.
The installation process was thoroughly explained by Jerry, who mentioned that the job would involve removing the old tub and surrounding materials down to the studs, addressing any mold or leaks, and installing new plumbing. He estimated that the project would take about two days, with a potential completion timeline within six to eight weeks, depending on product availability and scheduling. Jerry also mentioned that a senior technician would come out for a final measurement and to confirm all details before beginning the installation.
Five Star Bath Solutions offers a lifetime warranty on their Smart Choice products, which Jerry emphasized as being both durable and backed by the company’s full confidence. The warranty is also transferable, adding value to the home in the event of a sale. For financing, Jerry discussed flexible options, including zero-down financing and potential savings through current promotions. The company also offered incentives like discounts for honest reviews and additional savings for military families.