Scott emphasized that their showers are custom built to prevent leaks by limiting the number of seams. He highlighted that Five Star Bath Solutions design and manufacture their own products, ensuring high quality and reliability.
Scott explained the installation process, stating that they would remove everything and replace any bad boards. He mentioned that they would put in new hot and cold water lines and comply with federal laws by installing an anti-scald valve. He assured the customer that they take pictures of the bathroom and design it on the computer for precise customization.
Scott detailed their $2 million insurance policy to cover any injuries or damages during the installation. He mentioned that they use Delta and Moen faucets due to their reliability and availability of parts. The materials used, including marine sealants, ensure longevity and ease of maintenance, with no need for a maintenance program.