Tyler, the representative from Five Star Bath Solutions, explained that the company specializes exclusively in bathroom remodeling with a focus on waterproofing. He highlighted that Five Star Bath Solutions has been in business for 28 years, with a strong local presence in Michigan, and emphasized their positive reviews and word-of-mouth reputation as key trust factors. The company offers a variety of packages, with the Smart Choice package being a modern grout-free composite option that provides a long-lasting, low-maintenance solution backed by a Lifetime Plus warranty, which is transferable to future homeowners.
The installation process involves removing the existing setup down to the studs, inspecting for any mold, mildew, or structural damage, and updating the plumbing to ensure everything is up to code. Tyler mentioned that the installation would likely take one to two days and assured the customer that all debris would be removed by the company, eliminating the need for a dumpster. He also noted that their lead time was about six to eight weeks, with an additional day or two for the installation depending on the extent of the work.
Five Star Bath Solutions provides a Lifetime Plus warranty that covers all products, parts, and workmanship for life. Tyler explained that this warranty would cover everything installed by the company but noted that if the customer chose to keep their existing faucet, it would not be covered under the warranty. The company also offers various financing options, including zero-down payment plans, and discounts for customers willing to leave honest reviews.
Bathroom Remodel, Roseland Dr, New Baltimore, MI, 48047
