Customer, Barb, requested their tub be replaced with a standard tub, expressing a desire to remove the existing liner and install a new tub with a wall system extending up to the ceiling. The customer mentioned that their bathroom is small and they are looking for a basic, no-fuss solution that prioritizes functionality. They have already received a couple of quotes from other companies, but those options were either too pricey or did not quite meet their expectations in terms of value.
100% Waterproof
No Grout
Easy Clean Materials
Antimicrobial Surfaces
Lifetime Warranty
Easy step-in
Non-slip Flooring
Five Star Bath Solutions representative, Tyler, emphasized the company's extensive experience, being locally owned and operated, with 28 years in the business. He highlighted that the company specializes exclusively in bathrooms, ensuring high-quality craftsmanship backed by a reputation built on word-of-mouth and strong customer reviews. Tyler also explained the company’s structured approach, which avoids subcontracting, ensuring that only certified Five Star employees work on the projects, which builds trust and assures reliability.
The installation process described by Tyler involves removing the existing system down to the studs, inspecting for any hidden damage, and ensuring all plumbing is updated to current codes. The new tub would be installed on a concrete-style base for stability, with the wall system and accessories tailored to the customer’s preferences. Tyler mentioned the typical lead time is six to eight weeks, with the installation itself being a two-day process, ensuring minimal disruption to the customer's routine.
Tyler discussed the warranties in detail, stating that the Smart Choice package includes a lifetime plus warranty, covering all parts, products, and workmanship. This warranty is also transferable if the home is sold, adding long-term value. The company also offered several discounts, including a 77% off installation promotion, and an additional discount if the customer provided an honest review post-installation.
1-2 Day Install
Maintenance Free
Full Warranty
Customer, Barb, requested their tub be replaced with a standard tub, expressing a desire to remove the existing liner and install a new tub with a wall system extending up to the ceiling. The customer mentioned that their bathroom is small and they are looking for a basic, no-fuss solution that prioritizes functionality. They have already received a couple of quotes from other companies, but those options were either too pricey or did not quite meet their expectations in terms of value.
This feature was a part of the customer's broader request to remodel the bathroom, specifically focusing on functionality and storage solutions within the shower area.
We use only high-quality, trusted stainless steel fixtures from renowned brands like Delta and Moen, ensuring reliability and customer satisfaction. All fixtures and systems are designed to prevent leaks and maintain durability.
All our materials are nonporous and smooth, leaving no spaces for water, bacteria or mold to take hold of and grow. Our antimicrobial sealants also ensure a hygienic environment, crucial for maintaining a clean and safe bathroom space.
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