Don Prociw, the representative from Five Star Bath Solutions, assured the customer that the company specializes in bathroom remodeling, using high-quality, durable materials designed to minimize upkeep. He explained that their composite tubs are made with thick, solid materials that are antimicrobial, making them easier to maintain without the need for harsh cleaning chemicals. Don also highlighted the company’s credibility, noting that they have been in business for a long time, with a strong reputation for quality work supported by warranties that exceed those offered by big-box stores.
The installation process described by Don would involve removing the existing tub and checking for any underlying issues, such as moisture or mold, which would be addressed as part of the service. He reassured the customer that the tub would be installed by licensed and insured professionals, ensuring the work would meet high standards. The timeline for the project would be determined by the customer’s readiness and budget, with the goal of completing the installation promptly and efficiently.
Five Star Bath Solutions offers a comprehensive warranty on their products and services, covering both materials and installation. Don emphasized that this warranty is designed to provide peace of mind, ensuring that the customer would not face additional costs or challenges in the future due to substandard work or materials. The company's commitment to delivering a high-quality, hassle-free experience was a key selling point, especially given the customer’s concerns about avoiding unnecessary expenses and long-term maintenance issues.
Bathroom Remodel, Lauren Ave, Warren, MI, 48089
