Tom, the Five Star Bath Solutions representative, provided an in-depth explanation of the company's approach, focusing on their ability to address the mold problem by removing the existing tub and tile down to the studs. He highlighted the use of a waterproof backer board and a mold-resistant wall system that would prevent future mold growth. Tom reassured the customer of the quality of their products, noting the company's reputation for reliability, supported by a strong presence in the market and positive customer reviews.
The installation process was outlined by Tom, who explained that the project would involve removing the current system, addressing any moisture issues behind the walls, and installing a new tub and wall system. He mentioned that the process would likely take one to two days, depending on the inspection schedule. Tom also discussed options like installing a frosted window to maintain privacy while allowing ventilation, and the inclusion of safety features like grab bars and shelves, customized to the customer's needs.
Five Star Bath Solutions offers a lifetime warranty on their products and installation, which is fully transferable if the customer decides to sell their home in the future. Tom emphasized that this warranty covers all aspects of the installation, ensuring that the customer would not have to worry about future issues. He also mentioned promotional discounts available, which could further reduce the overall cost of the renovation, providing both value and peace of mind for the customer.
Bathroom Remodel, Nathan Dr, Macomb, MI, 48044
