Joey LeBlanc from Five Star Bath Solutions introduced four material options and emphasized the Smart Choice system for its simple upkeep and long-term reliability. The representative explained that the composite wall panels are grout-free, use a waterproof foam cement backer board exclusive to Five Star, and are bonded with high-performance waterproof adhesive instead of standard construction glue. Marine-grade silicone was used throughout, removing the need for periodic caulking. The non-porous surface resists mold and mildew and can be cleaned using common solutions like vinegar or Windex.
Joey noted the company’s Broussard location is backed by national support and founded in Detroit in 1996. He reassured the homeowner that all installers are trained employees, not subcontractors, with background checks and drug testing. The timeline included approximately eight weeks for material arrival, followed by a two-day install. Scope of work included tear-down to the studs, plumbing updates, full subfloor inspection, and installation of all new components flush to the structure.
The Smart Choice system is backed by a full lifetime warranty covering the product, labor, plumbing, and accessories. Joey also offered a corporate rebate promotion, reducing the cost from Performance pricing by $1,300, along with 77% off installation if secured during consultation. Final pricing remained valid for 30 days. Warranty terms include future service support and free replacement for any manufacturing or workmanship concerns.
Features presented by the representative:
* Tub replacement with Smart Choice composite wall and plumbing system
* Grout-free, antimicrobial composite wall panels
* Exclusive waterproof cement foam backer board
* Marine-grade silicone sealant throughout
* Brushed nickel fixtures and functional recessed shelving
* Neutral-toned panels to blend with existing wall colors
* Factory-trained, background-checked installation team
* Locally owned in Broussard, with national support since 1996
* Two-day install following eight-week material lead time
* Lifetime warranty on materials, labor, and accessories
* Corporate rebate and promotional pricing (77% off installation)