Tom Jaeger, the Five Star Bath Solutions representative, emphasized the company’s expertise in tub-to-shower conversions, stating it’s the most common request they receive. He detailed the company’s smart choice composite wall panels, which are scratch-resistant, easy to clean, and mimic the appearance of real stone. The shower base offered a slip-proof surface that could safely accommodate portable seating, while the built-in bracing ensured grab bars were fully supported. The couple appreciated the look and feel of the brushed nickel Delta fixtures and the dual-temperature/pressure valve system, which would allow them to set and forget their preferred shower settings. The system included a convenient handheld shower with a holster for seated use.
Five Star Bath Solutions, locally owned and operated out of Vadnais Heights/White Bear Lake, has completed thousands of jobs in the Twin Cities. Tom highlighted the importance of working with a trustworthy company, especially given the number of competitors that outsource their labor or are owned by large, impersonal private equity firms. With a family-run structure and multiple father-son installation crews, Tom emphasized their commitment to quality and communication. The company carries $2 million in insurance, handles city permits, and ensures that all installers are certified. They also offer flexible financing, including 0% interest plans and monthly payment options, which was important for Dean and Karen.
Tom explained that installation typically happens six to eight weeks after selecting materials, but often sooner if needed, especially for customers with mobility concerns. The installation itself would be completed in one day, starting early in the morning, with next-day usability. The entire wet area would be waterproofed using hydro block boards rather than outdated green board, ensuring long-term durability. Every job includes pre-construction meetings, regular updates, and photo documentation for inspections. Five Star Bath Solutions provides a lifetime warranty that covers product, parts, and workmanship for as long as the homeowner owns the house, and the warranty is transferable to a new owner, adding long-term value to the home.
Features presented by Tom Jaeger included:
* Slip-resistant, solid-core composite shower base
* Grout-free, antimicrobial, six-layer composite Calacatta wall panels
* Waterproof hydro block backing
* Brushed nickel Delta faucet with dual control valves
* Handheld shower with holster for seated use
* Built-in corner shelving
* Reuse and repositioning of existing VA-installed grab bars
* Locally owned and operated business with certified installers
* One-day installation with full clean-up and permitting
* Fully transferable lifetime warranty on product, parts, and labor
* Financing options including 0% interest and flexible monthly plans
