Stacy Drake from Five Star Bath Solutions emphasized the company’s expertise in bathroom remodeling, sharing that they are a locally owned franchise with a strong reputation for reliability and high-quality service. Stacy highlighted that the company specializes in bathrooms, ensuring customers benefit from focused expertise. She reassured the customer that the team would use waterproof materials, such as luxury vinyl flooring, and non-porous wall systems to prevent moisture damage and minimize maintenance—ideal for a rental property.
Stacy explained the installation process, noting that the Five Star Bath Solutions team would begin by removing everything down to the studs, allowing them to inspect for underlying damage and perform necessary repairs. She detailed that new Delta commercial-grade plumbing would be installed, along with hydro block backer boards, which are fully waterproof. The flooring would be luxury vinyl, designed to handle high moisture environments, and the shower system would include shelving and optional safety bars to enhance functionality. The company would also handle all necessary permits, ensuring the project meets local codes and standards.
Five Star Bath Solutions offers a lifetime warranty on both materials and labor, which is fully transferable to future homeowners, increasing the property’s resale value. Stacy shared flexible financing options, including discounts for social media promotions or a yard sign display. She assured the customer that the warranty covers all potential repairs without additional charges, providing a reliable and cost-effective solution for the bathroom remodel.
