The company presented a range of surface options including fiberglass, acrylic, and composite, with the composite system recommended for its six-layer construction and realistic stone look. It was explained that this wall system is grout-free, easy to clean, and installed over a mold-proof backer board engineered specifically for high-moisture environments. Real tile was not offered, but the composite provided the desired aesthetic without the long-term maintenance concerns. Installers were described as factory-trained and focused exclusively on bathroom remodeling. The company was also described as fully insured and operating locally with national support.
The installation process involved complete demolition down to the studs, with removal of the existing unit and any damaged framing or mold found behind the walls. New PEX plumbing, a non-slip low-threshold shower base, and a custom wall system were installed. While the original plan included a doorless glass wall, the final remodel featured a fully enclosed angled glass door system to contain water, with brushed metal framing, white marble-look panels, a fold-down bench, recessed wall niche, and grab bar for safety. The soffit above the original unit was retained, and the linen closet remained intact, suggesting adjustments were made during final planning.
The composite and stone-look packages came with a lifetime warranty that covered all product, fixture, and workmanship elements without exclusions. This level of coverage was contrasted with competitors who exclude labor or installation errors. Additional promotional incentives were offered, including a major installation discount and savings for leaving a review. The final package included all accessories selected and was backed by a one-year MSRP price protection window and a 30-day quote hold, ensuring long-term assurance of value.
Features Presented by the Representative
* Walk-in shower conversion with glass enclosure
* Composite wall panels with realistic stone appearance
* Mold-proof proprietary backer board system
* Non-slip shower pan with low-profile entry
* Fold-down teak bench and recessed storage niche
* Chrome grab bar for safety
* Full tear-out to studs with mold and damage remediation
* Specialist bathroom-only installation team
* Lifetime warranty covering product, fixtures, and installation
* Promotional pricing incentives and extended price protection
