Representative explained that Five Star Bath Solutions specializes exclusively in bathroom remodeling and offers complete replacement systems designed to eliminate maintenance concerns associated with traditional tile and grout. Representative reviewed non-porous wall panel options that resist moisture, simplify cleaning, and provide long-term durability. Representative highlighted the company's extensive remodeling experience, strong reputation, comprehensive insurance coverage, and commitment to using trained, certified, and background-checked in-house installers rather than subcontractors. The customer appreciated the quality-focused approach and confidence provided by the company’s experience and customer reviews.
Representative outlined a structured installation process beginning with design selection and project planning, followed by final measurements and preparation before installation. The existing tub, wall materials, and underlying components would be removed to allow for a complete inspection of the framing and surrounding areas. Any necessary repairs, moisture mitigation, or plumbing updates would be completed before installation of the new bathtub and wall surround. The finished project included a new bathtub, large-format stone-look wall panels in a warm Taj Mahal finish, coordinated matte black fixtures, a handheld Delta H2O shower system, a recessed niche, corner shelves, a grab bar, and a curved shower curtain rod. Installation included site protection, cleanup, and final detailing to ensure a completed bathtub and shower combination built for long-term performance.
Representative explained that Five Star Bath Solutions offers multiple warranty options, including transferable coverage that protects products, workmanship, installation, wall systems, fixtures, and related components. Representative also reviewed additional customer protections that support quality craftsmanship, property protection, and a dependable remodeling experience. Long-term service support remains available should future assistance ever be needed, providing added confidence in the completed bathtub installation.
Features Presented by the Representative:
* New bathtub installation
* Bathtub and shower combination
* Composite Taj Mahal wall surround
* Large-format stone-look wall panels
* Non-porous, grout-free wall system
* Recessed shower niche
* Corner storage shelves
* Delta H2O handheld shower system
* Matte black shower fixtures
* Matte black tub spout and valve trim
* Grab bar for added stability
* Curved shower curtain rod
* Full demolition to wall framing
* Plumbing inspection and updates as needed
* Moisture and mold mitigation as needed
* High-density foam-supported bathtub installation
* Site protection, cleanup, and debris removal
* Certified in-house installers with no subcontractors
* Transferable warranty coverage
* Long-term customer support and service commitment