Floyd Heaton from Five Star Bath Solutions explained the advantages of their custom-fit panel system over tile and standard acrylic alternatives, noting their panels are composite—not plastic or fiberglass—and manufactured in the U.S. The installation uses a proprietary shower shield backer board that is 100% waterproof and features a quad-lock corner system for mold prevention and durability. The wall panels are cut and pattern-scribed to the home’s exact specifications for a seamless fit, sealed with a thermal expansion compound that doesn’t dry or shrink like caulk. Floyd emphasized the low-maintenance benefits of the product, which only requires vinegar and water for cleaning even in hard water environments. He also explained that their system avoids costly surprises by bundling all repair and prep work—including mold remediation and insulation replacement—into the base price.
Installation included full demolition to the studs, plumbing inspection and updates, and installation of a 34×34 custom shower base with center drain. Panels in the Azura Bay finish were extended to the ceiling, wrapping all visible surfaces including the angled ceiling portion. A new matte black handheld fixture was added for flexible use. While the original plan included a pivot door and corner shelves, the installed configuration uses a curtain rod, and only one molded corner shelf is visible. The optional safety bar was not installed, but blocking may be present behind panels if added later.
Five Star Bath Solutions provides a fully transferable lifetime warranty covering all materials, labor, plumbing, and sealants, without any trip or service fees. Floyd emphasized their customer-first approach, explaining that they are a locally owned franchise and do not rely on subcontractors. He offered several pricing options, with the full Azura Bay package quoted reduced, then discounted after applying a $1,000 internet coupon. Floyd also offered an additional $750 savings for allowing him to return to complete final measurements outside of a scheduled appointment slot. The couple appreciated the transparency, flexibility, and professionalism, noting they had one more quote to consider before making a final decision.
Features Presented by the Representative:
* Walk-in shower remodel with 34×34 composite shower base
* Azura Bay composite wall panels custom-fit to full ceiling height
* Waterproof shower shield backer board with quad-lock corner protection
* Thermal expansion sealant (no caulk or shrinkage)
* Matte black handheld fixture with flexible hose
* One molded corner shelf included for storage
* Shower curtain rod installed for flexible access
* Full demo, plumbing update, and subfloor prep included
* Lifetime transferable warranty covering all materials, labor, and plumbing
* No dumpsters used—debris hauled via trailer
* Additional $750 off for non-slot measurement scheduling
