The Five Star Bath Solutions representative explained that the company specializes exclusively in bathroom remodeling and completes these types of projects every day. The representative shared that Five Star Bath Solutions has been in business for decades and has completed tens of thousands of installations, with strong reviews across platforms such as Google, Angi, and the Better Business Bureau. It was explained that all installers are in-house, trained, certified, background checked, and insured, ensuring consistent quality and accountability. The representative reinforced trust by explaining that everything discussed is documented in writing and that the company stands behind both the product and the installation with long-term customer satisfaction as a priority.
The representative walked through the installation process so the customer understood how the transformation from tub to walk-in shower would be completed. The existing tub and wall system would be fully removed down to the studs, allowing for inspection of any underlying moisture or damage before rebuilding the space properly. Plumbing is updated while the walls are open, and a low-threshold shower base is installed to improve accessibility. The new wall panel system, as shown in the finished images, extends to the ceiling for full waterproof protection and features integrated corner shelving for storage. A glass sliding enclosure and grab bar are installed for both safety and ease of use, creating a bright, open, and modern shower space. Once materials are finalized, the installation typically takes one to two days, including full protection of the home, cleanup, and a final walkthrough.
Five Star Bath Solutions warranty and guarantees were presented as a key advantage. The representative explained that the warranty covers the product, installation, and workmanship, and is clearly written with no fine print. The warranty is transferable with the home, adding long-term value. Additional guarantees include protection of the customer’s property during installation, a no-surprises guarantee once the project begins, and the assurance that any future issues will be addressed promptly by the company.
Features Presented by the Representative:
* Tub to walk-in shower conversion
* Low-threshold shower base for safer, easier entry
* Non-porous wall panels with no grout lines
* Marble-style wall design for a clean, modern appearance
* Built-in corner shelving for storage
* Glass sliding shower enclosure
* Interior grab bar for added safety
* Full tear-out to studs with inspection
* Updated plumbing during installation
* One to two day installation timeline
* In-house, trained, and certified installers
* Transferable written warranty covering product and workmanship
