Stacy Drake of Five Star Bath Solutions guided the homeowners through a range of material and design options, comparing the company’s proprietary composite panel systems with high-end Onyx solutions. Stacy explained that Onyx, a manufactured stone, provided an elevated look and greater aesthetic satisfaction while being easy to maintain. She highlighted that the company uses HydroBlock waterproof backing and a quad-lock corner protection system to prevent leaks. The customer expressed a desire to avoid materials that felt synthetic or plasticky and gravitated toward the more natural feel and solid construction of the Onyx shower panels. The ability to achieve a high-end finish within the compact space was a major factor in their decision.
The installation included a full demo of the existing shower, inspection and repair of surrounding structure, and installation of a 36x36 Onyx shower pan with matching wall panels and accessories. The couple’s previous pivot door was not replaced, as the upgraded design used an open entry alcove with tiled thresholds. Installation was completed in under two days and followed a six to eight-week lead time for fabrication and scheduling. A pre-construction walkthrough took place five days after signing to confirm fixture locations, wall height, and final finishes.
Five Star Bath Solutions offers a fully transferable lifetime warranty that includes all labor, materials, plumbing, and service, with no added costs for permitting, disposal, or site protection. Stacy provided a quote of $28,000 for the full Onyx solution, which was reduced to $26,263 after applying a $1,000 website coupon and a $1,000 social media discount. An alternate composite wall system was quoted at $21,263. Financing options included 10% down and monthly payments starting near $361. The couple appreciated the thorough explanation of value and long-term durability and planned to address the vanity upgrade in a later phase.
Features presented by Stacy Drake:
* Walk-in shower replacement with 36x36 Onyx pan
* Marble-style Onyx wall panels with hexagon tile inlay band
* One recessed niche and two corner shelves
* Brushed nickel Delta handheld wand and grab bar
* Open alcove entry in place of pivot door
* HydroBlock waterproof backer board and quad-lock corner system
* Full demo, plumbing updates, and structural inspection included
* One- to two-day installation; six to eight-week lead time
* Fully transferable lifetime warranty on all materials, labor, and service
* Final discounted price: $26,263 for Onyx; $21,263 with composite panels
* Optional financing with 10% down and approximately $361/month payments