The Five Star Bath Solutions representative presented the Smart Choice system—an advanced six-layer PVC composite wall system designed to outperform common acrylic or fiberglass. The antimicrobial, non-porous surface mimics natural stone while resisting scratches and discoloration. The system is sealed with waterproof silicone instead of caulk for added protection. The representative underscored that all installation work is handled by in-house employees trained at the company’s Michigan headquarters. Delta premium fixtures were included, and installation would utilize a gel-core concrete backer board and waterproofing throughout to ensure structural soundness.
Installation required a complete tear-out of the shower down to the studs and subfloor. The site was inspected for water damage, and any discovered issues were repaired at no extra cost. New plumbing was routed using PEX-B materials, and a custom anti-slip shower base was installed to accommodate the existing right-side drain. Azura Bay wall panels were paired with a full-height glass enclosure featuring a matte black semi-frameless grid system. A vertical entry grab bar and centrally mounted diagonal bar provided added safety. The work was scheduled for two days, with a project manager coordinating measurements and delivery within a six- to eight-week lead time.
Five Star Bath Solutions provides a fully transferable lifetime warranty that includes product, accessories, labor, and workmanship. Additional guarantees covered fixed pricing, site damage protection, and price-match incentives. Military and upfront-payment discounts were honored, and the Smart Choice system was offered at a reduced package rate through a corporate promotion, further increasing overall value and satisfaction for the homeowner.
Features presented by the representative:
* Walk-in shower replacement with Azura Bay Smart Choice wall design
* 100% PVC composite wall system with antimicrobial, scratch-resistant surface
* Full tear-out to studs and subfloor with inspection and free remediation
* Waterproof cement backer board on all walls and subfloor
* Anti-slip, solid-color grey shower pan with natural slope
* PEX-B plumbing updates
* Two 15-inch corner shelves, two grab bars (entry and center)
* Delta premium matte black fixtures; retained customer’s Kohler showerhead
* Frameless glass enclosure with matte black hardware
* Lifetime transferable warranty on product, labor, and installation
* Fixed pricing, damage protection, and best value price match with bonus
* Corporate upgrade to Smart Choice package and multi-discount application
* Two-day installation timeline, six to eight weeks lead time
Shower Remodel, N 20th Pl, Phoenix, AZ , 85022
