the Five Star Bath Solutions representative, showcased a proprietary wall system made from a multi-layered composite material that is non-porous, antimicrobial, and virtually maintenance-free. Unlike builder-grade fiberglass or standard acrylics used by competitors, Five Star’s panels do not crack or stain and are backed by commercial-grade Delta fixtures. They highlighted the locally owned and family-operated nature of the business, started in 2019 in Minnesota, with national support through a broader franchise established in 1996. He emphasized their A+ BBB rating, exceptional customer service, and refusal to use band-aid fixes or low-grade materials, offering instead long-term solutions tailored to each client’s needs.
Installation involves full demolition down to the studs, inspection and repair of any hidden issues at no extra cost, and complete replacement of plumbing with a commercial-grade Delta valve system. Their process includes laying down protective coverings, installing a waterproof backer board and quad-lock corner seals, and placing all fixtures according to customer preference. Accessories like corner shelves, grab bars, and the bench seat are included as standard, and the wall panels are installed floor-to-ceiling. Most installations are completed in one day, with a pre-construction visit scheduled to confirm all details before the crew arrives.
Five Star Bath Solutions offers a fully transferable lifetime warranty that includes parts, labor, and trip fees, with no service charges for repairs or replacements. Customers are given detailed cleaning instructions using non-abrasive household cleaners, and support continues well beyond installation. Stephanie chose to finance the project with 10% down and a flexible 7-year loan. She also received a $1,000 internet coupon and a $1,000 social media discount, with an additional 5% discount for signing the same day. The total included all materials, installation, taxes, and permits. Stephanie left the appointment excited and reassured, confident in both the product and the team.
Features Presented by Representative:
* Walk-in shower conversion with marble-pattern composite panels up to the ceiling
* Commercial-grade Delta valve system with chrome finish and slide bar handheld
* Textured non-slip shower pan with 2¾” threshold for safe entry
* Two corner shelves and a recessed niche for storage
* Built-in bench seat in matching composite finish
* Waterproof backer board and quad-lock corner protection
* Maintenance-free, antimicrobial wall system with lifetime sealant
* Glass door installation confirmed in final photos (curtain rod not used)
* One-day installation in 98% of projects, with full cleanup and walkthrough
* Fully transferable lifetime warranty with no trip, labor, or part fees
