Joel Griffin from Five Star Bath Solutions reviewed the customer’s goals and recommended the Smart Choice composite wall system. He explained the system’s six-layer, solid-core design, which includes a non-porous and antimicrobial surface that resists mold, mildew, and stains. Joel highlighted the marble-look panels, which offer the elegance of stone without the upkeep, and require only household cleaning solutions like vinegar and water. He also introduced Hydro Blok waterproofing, sealed four times behind the walls for superior moisture protection. Joel emphasized the company’s bathroom-only specialization and explained that all installations are completed by trained Five Star technicians, not subcontractors.
The installation involved full removal of the existing tub and tile wall system, exposing the studs and plumbing for inspection. Any necessary subfloor or moisture-related repairs were completed under the company’s No Surprise Guarantee. New wall panels with a high-resolution stone pattern were installed to the ceiling, and a matching recessed niche and corner shelves were integrated for storage. A frameless glass sliding door replaced the shower curtain, and grab bars were positioned for optimal support. The remodel retained the room’s blue paint and original vanity, blending the old and new elements cohesively. The entire shower conversion was completed within two days.
Five Star Bath Solutions includes a lifetime transferable warranty on all products, labor, and craftsmanship. The warranty is backed by the Certified Craftsmanship Guarantee, Property Protection Guarantee, and Best Value Guarantee—ensuring competitive pricing and full peace of mind. Joel emphasized that future repairs or service would be handled promptly and at no cost to the homeowner. The customer appreciated the clarity of the process, the quality of materials, and the company’s dedication to reliability, ultimately choosing Five Star for both function and long-term value.
Features presented by Joel Griffin:
* Bathtub removed and converted to walk-in shower
* Smart Choice six-layer composite wall panels in stone look
* Antimicrobial, non-porous, and grout-free surface
* Hydro Blok waterproofing system sealed four times
* Low-threshold shower base for safer entry
* Built-in recessed niche and corner shelving
* Chrome grab bars and handheld showerhead
* Frameless glass sliding door for accessibility and style
* Certified in-house installation team
* Two-day remodel timeline after full demo
* Lifetime transferable warranty covering parts and labor
* Local company backed by national franchise network
