The Five Star Bath Solutions representative introduced the Smart Choice wall system, noting its antimicrobial, non-porous composition designed to mimic natural marble while remaining grout-free and easy to clean. The waterproofing method included Hydro Blok cement backer boards, sealed four times to ensure long-term protection. The representative reinforced the company’s specialization in bathroom remodeling, highlighting the in-house team of certified installers and the absence of subcontracting. Additional company strengths, such as a nationally supported model with over 190 locations and full insurance coverage, were presented to build trust and credibility.
Installation included full demolition of the old bathtub and surround down to the studs, allowing inspection for hidden moisture or structural issues. Any repairs discovered during this phase would be covered as part of the No Surprise Guarantee. The new walk-in shower was outfitted with full-height marble-pattern composite wall panels, a low threshold base, integrated corner seating, and safety grab bars. Installation was managed by the in-house team, with all waste removal and cleanup completed by the end of the project. From demolition to final polish, the job was completed within a two- to three-day window following material delivery.
Five Star Bath Solutions backs every remodel with a lifetime transferable warranty, covering both parts and labor. Additional layers of protection include the Certified Craftsmanship Guarantee and Property Protection Guarantee, offering confidence throughout and after the installation process. Long-term support and service calls are included, ensuring ongoing quality and satisfaction. With clear expectations and proven systems in place, the customer was left with a durable, accessible solution that aligned with both practical and aesthetic goals.
Features presented by the representative:
* Tub-to-walk-in shower conversion with low step-in base
* Smart Choice six-layer composite marble-look wall system
* Grout-free, antimicrobial, non-porous surface
* Hydro Blok waterproofing with four-layer seam protection
* Integrated corner seat and built-in shelving
* Chrome safety grab bars and handheld shower system
* Full-height wall panels extending to ceiling
* Certified in-house installers with no subcontractors
* Two- to three-day installation timeline
* No Surprise Guarantee for structural repairs
* Fully transferable lifetime warranty with ongoing support
