Original tub-shower insert with three-dial chrome controls and wall seams was removed. Yellowed grout lines, loose tile edges, and visible floor damage underscored the need for full waterproof replacement. The new configuration introduced a walk-in shower with a seamless white wall surround, integrated corner shelves, a brushed nickel handheld shower system, and a marble-look bench. Dual stainless grab bars were mounted horizontally and vertically for stability. The vinyl shower curtain and rod were reused.
Catherine Walker presented Five Star Bath Solutions’ Smart Choice composite system as a modern, durable, and grout-free solution, designed to resist mold and eliminate water seepage concerns. She demonstrated the antimicrobial six-layer wall panels and highlighted Nano Grip flooring for slip resistance. The new low-threshold pan measured 1.5 inches for easier access. She emphasized safety-first upgrades and reviewed how the system mimicked marble or porcelain without the upkeep of tile.
Installation was completed by certified Five Star craftsmen in two to four days. The crew removed the existing tub, demoed the tile and backboard, and confirmed moisture damage behind the wall using a meter. Repairs were completed at no added cost under the company’s No Surprise Guarantee. Backer boards were replaced with cement-coated panels, sealed using Hydro Block’s four-layer waterproofing. Fixtures, grab bars, the custom bench, and built-in shelving were installed with reinforced backing and finishes secured to match the customer’s brushed nickel preference.
Catherine detailed the lifetime transferable warranty covering product, parts, and labor. She also outlined service guarantees including certified craftsmanship, property protection, and a best price promise. Financing options with promotional discounts were offered for booking within the eligible period. The customer noted other companies prioritized tile aesthetics, but appreciated Five Star Bath Solutions’ focus on safety, accessibility, and long-term quality for her mother’s needs.
Features presented by Catherine Walker:
* Tub-to-walk-in-shower conversion for accessibility
* Smart Choice six-layer PVC composite wall system
* Non-porous, antimicrobial, grout-free material
* Nano Grip non-slip shower pan with low 1.5-inch threshold
* Brushed nickel fixtures and handheld showerhead
* Built-in marble-style bench and dual stainless grab bars
* Integrated corner shelving (recessed niche not installed)
* Hydro Block waterproofing system with four-layer seal
* Certified in-house installation crew
* Two- to four-day installation timeline
* Lifetime transferable warranty and multiple service guarantees
* Nationally backed, locally owned company with strong safety emphasis
