The customer initially considered a lighter wall color and basic features. Final selections included full Frost-style composite panels extending to the ceiling, offering a bright, clean finish. The new layout retained open space and omitted a bench, in line with the customer’s request for functionality without bulk. Upgrades included a single chrome grab bar and two triangular corner shelves, integrated directly into the panel system. A handheld showerhead was not selected, replaced instead with a fixed multi-setting showerhead.
Alaina Dettling, the Five Star Bath Solutions representative, emphasized product durability using reinforced composite acrylic panels with scratch resistance and antimicrobial surface. She outlined the advantages of seamless installation, ADA-compliant grab bars, and steel-bracket mounted shelves. Comparisons were made to regional competitors, focusing on value, finish quality, and lack of inflated marketing costs. The Frost finish was eligible for a $750 overstock discount.
Installation covered full demolition down to the studs with updated Delta plumbing fixtures. The ceiling-height panels were sealed with antimicrobial silicone and backed by waterproof board. All work was completed by Five Star’s certified in-house team to avoid subcontractor inconsistencies. The total project timeline was one to two days, with additional time only if flooring services were included.
The company provided a lifetime warranty that covered both labor and materials without time limits or hidden exclusions. The quote for the remodel totaled $17,577, with a reduced price of $16,427 for plain panels. Optional vinyl plank flooring was priced at $2,400. Financing through Foundation Financial allowed for 25% down and payments starting at $210 monthly. Customer incentives included applied discounts exceeding $3,000 and an optional 5% same-day discount.
Features Presented by the Representative:
* Walk-in shower conversion, replacing tub enclosure
* Frost ceiling-height wall panels with composite acrylic construction
* Chrome ADA-compliant 24” grab bar
* Two built-in corner shelves
* Fixed adjustable showerhead (no handheld or bench)
* Waterproof antimicrobial silicone and backer board
* Clear-glass enclosure omitted; open shower entry
* In-house certified installation team, no subcontractors
* One- to two-day installation timeline
* Lifetime transferable warranty covering product and labor
* Optional floating vinyl plank flooring installation
* Overstock and same-day decision discounts totaling over $3,000
* Financing through Foundation Financial with $210 monthly and no prepayment penalties
