Customer originally considered a simpler white wall panel system with a curtain, aiming for cost efficiency and functional appeal. However, the final selection shifted toward an elevated design that included rich-toned stone-look composite wall panels, integrated into a full-height waterproof enclosure. The updated shower incorporated matching corner shelves, stainless hardware, and a frameless sliding glass door system for a modern appearance and better water control.
Ostin, the Five Star Bath Solutions representative, emphasized the company’s direct-to-customer model, with no third-party ownership or TV advertising costs. He provided assurance with a locally trusted reputation, company history since 1996, and transparent pricing. The family-operated aspect was reinforced by installer continuity and customer service promises. The customer appreciated the hands-on walkthrough and warranty protections.
Installation was completed in a single day. The team removed the prior tub enclosure down to the studs, repaired behind-wall framing as needed, and rebuilt using a waterproof composite backer system. A multi-piece wall panel kit with QuadLock corner protection was mounted flush to the ceiling. A Delta commercial-grade valve system and wand shower were added, along with two grab bars and a fold-down teak bench. Frameless sliding glass doors with exposed rollers were installed last to seal the space.
The Five Star Bath Solutions package included a full lifetime transferable warranty, covering parts, labor, and trip charges at no cost. The quoted total was $13,600 retail, discounted to $11,600, with financing structured at 10% down and $208 monthly. Additional incentives were applied for marketing participation, and the system included a post-installation site walkthrough and full email package for follow-up coordination.
Features Presented by the Representative:
* Tub-to-walk-in-shower conversion
* Composite wall panels with stone-tile pattern
* 100% waterproof backer board with QuadLock sealing
* Delta commercial-grade valve system with handheld wand
* Two stainless grab bars and a fold-down teak bench
* Frameless sliding glass door with exposed roller track
* One-day professional installation
* Pre-install planning and post-install walkthrough
* Fully transferable lifetime warranty covering product and labor
* $2,000 in marketing-based discounts
* Financing: $1,160 down, $208/month with no prepayment penalties
