Tom Seesz from Five Star Bath Solutions walked through a variety of options tailored to the customer’s concerns. He emphasized the company's composite wall system as an ideal alternative to tile, noting it is grout-free, antimicrobial, and resistant to mold and mildew. He presented their Centrelle wall panels, which are fully customizable, and explained their pattern-scribing method that eliminates the need for caulk by creating a snug fit. Tom also demonstrated various valve styles, including those with dual temperature and pressure controls, and noted that handheld showerheads are available at no extra charge. The customer was shown various accessory options such as steel-reinforced corner shelves and safety bars, all offered in several finishes.
Tom detailed a thorough installation process that begins with full demolition down to the studs, mold inspection and mitigation, and subfloor preparation. All new plumbing from the P-trap up is included, and the company installs a proprietary waterproof backer board called Shower Shield along with a quad-lock corner protection system. For wainscoting and other wet-adjacent areas, the same composite paneling can be used to maintain visual consistency. The frameless door, curtain rod, vanity cabinetry, flooring, and lighting can all be added in a staged remodel. The process includes a pre-construction meeting within 7–10 days of signing, and installation typically occurs over two days, ensuring the bathroom remains functional throughout.
Five Star Bath Solutions provides a fully transferable lifetime warranty that covers labor, materials, fixtures, and accessories without trip fees or service charges. Tom highlighted that unlike most competitors, their warranty is not time-restricted and remains valid even if the homeowner sells years down the line. Cleaning and maintenance are minimal, requiring only gentle products like vinegar and water, and their wall sealant never dries out or needs to be reapplied. The customer was also informed of financing options, including 12-month interest-free plans or flexible payment structures, as well as promotional discounts like \$1,000 off or upgraded financing in place of cash savings.
Features presented by the representative:
* Walk-in shower with low-threshold base
* Grout-free, antimicrobial, Centrelle composite marble wall panels
* Pattern-scribed installation with no caulk lines
* Shower Shield waterproof backer and quad-lock PVC corners
* Delta fixed and handheld showerhead system in brushed nickel
* Dual-valve temperature and pressure control
* Two safety grab bars with secure backing (door bar and diagonal wall bar)
* Built-in corner bench and two corner shelves
* Installation in one to two days
* Pre-construction planning and thorough cleanup
* Fully transferable lifetime warranty on product and labor
* Flexible financing and promotional discounts available
Tub To Shower Conversion, Dean Ct, #702, Minneapolis, MN , 55416
