Antigone McKenna from Five Star Bath Solutions recommended the SmartChoice composite package for its durability, antimicrobial properties, and low-maintenance design, aligning with the desire for simplicity. Explanation highlighted six-layer composite panels with built-in silver for mold resistance, cleanable with just soap, water, or vinegar. Materials offered a solid, stone-like feel without the downsides of ceramic or fiberglass. Emphasis placed on consistent quality through trained, background-checked installers and strong reputation with an A+ Better Business Bureau rating, 80+ franchise locations, and local ownership in Wake Forest. Panel finish selection included a warm neutral marble tone to maintain ease of cleaning and a cohesive look.
Installation followed a thorough 10-step protocol, starting with floor protection and complete demolition down to the studs. All plumbing was upgraded to PEX, and Delta hardware was standard. DensShield backer board provided a water-retardant, fiberglass-reinforced substrate, with a quad-lock corner system to prevent water intrusion. A frameless clear glass door with square hinges and fixed panel was installed on day two. Installation occurred over two days—tear-out on day one, new shower on day two—with scheduling estimated five to six weeks after contract signing.
Five Star Bath Solutions’ SmartChoice package includes a lifetime warranty covering product, parts, and workmanship—surpassing the one-year legal minimum in North Carolina. The warranty is transferable to a new homeowner with notice, and the product design minimizes the risk of future water damage. The selected package was provided at a discounted performance price of $13,956.50, encompassing panels, base, hardware, and installation.
Features Presented by the Representative:
* Walk-in shower remodel (no tub involved)
* SmartChoice composite wall system (antimicrobial, 6-layer) in warm neutral marble finish
* DensShield backer board with fiberglass reinforcement
* Non-slip composite shower base
* One reinforced 12-inch grab bar
* Two small corner shelves on one wall
* Chrome Delta handheld shower system
* Frameless hinged clear glass door and fixed panel
* Two-day installation timeline
* 10-step installation process with PEX plumbing
* Lifetime warranty on product, parts, and workmanship
* Fully transferable warranty
* Locally owned with national support, A+ BBB rating
* No subcontractors, fully trained and background-checked installers
* Promotional price with performance-level discount on SmartChoice system