Brad from Five Star Bath Solutions recommended their Smart Choice package to align with the customer’s needs, highlighting the durability and mold-resistant properties of their composite material. He emphasized that this material provided a “grout-free” solution that minimized cleaning challenges, and it replicated the appearance of natural stone without the upkeep required by traditional grout. Brad noted Five Star Bath Solutions’ reputation, pointing to their strong reviews and experience in the Raleigh area. He assured the customer of high-quality service from their locally-owned, family-operated team, trained and background-checked for reliability.
The installation process was described in detail, starting with removing the existing tub and shower down to the studs to inspect for potential water damage and reinforcing walls for safety fixtures. Brad estimated a timeline of six to eight weeks from project approval to installation, with the actual work expected to take about seven to ten days. He also explained that Five Star would handle all plumbing and electrical work related to the bathroom remodel, ensuring a smooth and coordinated installation with minimal disruption.
Five Star Bath Solutions offered a robust lifetime warranty on the Smart Choice package, covering all parts, materials, and workmanship, with the added benefit of transferring to new homeowners, enhancing the home’s value. Brad mentioned financing options, including zero-interest financing for one year, along with a limited-time promotion of 75% off installation, aiming to make the project financially accessible while maintaining the high-quality standards expected by the customer.