Antigone from Five Star Bath Solutions described their range of product options, recommending the Smart Choice composite-based wall system over standard and acrylic packages. She explained that the Smart Choice system included six layers of composite, making it durable and antimicrobial, while also providing a sleek, grout-free finish. To further build trust, she noted that Five Star Bath Solutions does not subcontract, ensuring all work is done by their own vetted and trained team. The company’s international presence, extensive experience, and strong reviews were highlighted as added benefits.
The installation timeline was presented clearly, with a three to four-day estimate for the remodel itself and an overall timeline of six to eight weeks from project approval to start. Antigone outlined the meticulous installation process, including laying down drop cloths, checking for structural issues, and replacing necessary plumbing. She assured the customer that any minor repairs around the new vanity area would be completed, making it ready for painting.
Five Star Bath Solutions provided a comprehensive warranty. The Smart Choice package included a lifetime warranty on parts, materials, and workmanship, with options for additional services like lifetime support for potential repairs. This warranty was also transferable to future homeowners, giving the customer confidence in both the quality of the installation and the longevity of the product, enhancing the remodel’s appeal for resale.