Antigone from Five Star Bath Solutions recommended the Smart Choice package, emphasizing its composite material’s durability, which is “grout-free” and mold-resistant, requiring only basic cleaning. She explained that the composite has antimicrobial properties, which would prevent issues like the current mold buildup the customer had experienced with their old materials. Antigone highlighted the company's reputation, noting that Five Star Bath Solutions is highly rated online and uses only certified, trained employees instead of subcontractors to maintain consistent quality.
The installation process was explained thoroughly, with Antigone detailing that they would start by removing the existing tub and shower and inspecting for any underlying issues. If necessary, repairs to the subfloor and surrounding areas would be handled at no additional cost to ensure a clean and solid foundation for the new installation. Antigone outlined that Five Star Bath Solutions would use PEX plumbing for reliability and Delta hardware for durability. She estimated a timeline of six to eight weeks from ordering to completion, allowing time for any custom adjustments based on the customer’s preferences.
Five Star Bath Solutions offered a lifetime warranty on the Smart Choice package, covering materials, parts, and workmanship, with the warranty transferable to future homeowners, which could add value to the property. Antigone presented financing options, including zero-interest plans, and mentioned a promotional discount of 75% off installation. This combination of warranty and financing made the project not only durable and high-quality but also affordable for the customer’s budget.