Five Star Bath Solutions representative walked through the Smart Choice wall system, explaining that it is a six-layer, antimicrobial, grout-free composite panel designed for long-term durability and easy cleaning. The material is finished with Microban and sealed with marine-grade silicone to prevent mold and mildew. They pointed out that the panels come with waterproof backing and are custom-fabricated to each space. He introduced the Delta Intuition system for the fixtures, which includes a magnetic docking handheld wand. All of Five Star’s components are sourced in the U.S., with wall systems manufactured in Utah and faucets from Michigan.
The representative explained that installation would start with a full demo of the existing tub and walls down to the studs. This would be followed by updates to the plumbing, new drylock moisture-resistant backer board, and installation of the custom Smart Choice panels and accessories. A production manager would return in about a week to take precise measurements and confirm placement of grab bars, shelving, and fixtures. The install would be scheduled for approximately six to eight weeks later and take one to three days to complete. All work would be performed by Five Star’s own licensed, background-checked installers, not subcontractors, and the workspace would be protected using drop cloths and HEPA filtration.
Five Star Bath Solutions provides a lifetime warranty that covers both product and workmanship, which is fully transferable to future homeowners. They assured the customer that all service is handled directly by the company’s in-house team. If any issues arise, whether a door needs adjusting or a fixture needs repair, Five Star sends out their own technician. The no-surprise price guarantee ensures the cost will not increase even if structural issues like mold or leaks are uncovered during demo. The customer received a same-day discount and opted for the 12-month, no-interest financing plan to split the cost across phases.
Features presented by Representative:
* Tub-to-walk-in shower conversion
* White pearl Smart Choice antimicrobial, grout-free composite wall panels
* Brushed nickel Delta Intuition handheld wand and standard-height showerhead
* Two brushed nickel grab bars including one on the glass door
* Fold-down teak bench and two corner shelves
* Semi-frameless sliding glass door with brushed nickel trim
* Full demo to studs with plumbing updates and drylock backer board
* One-to-three-day installation after six-to-eight-week lead time
* In-house, licensed, and background-checked installation team
* Lifetime transferable warranty on all materials and labor
* No-surprise pricing and 12-month interest-free financing option available
