Chris Copeland from Five Star Bath Solutions introduced the company’s high-quality composite material, which mimics natural stone but is non-porous, antimicrobial, and resistant to scratches. He explained that the material avoids the maintenance challenges of traditional tile by eliminating grout lines, making it ideal for customers seeking low-maintenance options. Chris highlighted Five Star Bath Solutions’ credibility, mentioning their A+ rating from the Better Business Bureau, three decades of experience, and licensed contractor status, which sets them apart from many competitors. He also assured the customer that the installers are W2 employees, ensuring consistency and quality in every project.
The installation process would involve removing all existing fixtures down to the studs, replacing old plumbing with PEX water lines for durability, and adding a waterproof backer board to prevent future water damage. Chris mentioned that their team would handle every aspect of the installation, including demo, cleanup, and disposal of old materials. He estimated a one-day installation process for minimal disruption and noted a lead time of approximately four to six weeks from contract signing to project completion, accommodating the customer’s schedule and allowing them time to plan for additional upgrades if desired.
Five Star Bath Solutions offers a lifetime warranty on their composite systems, covering materials, parts, and labor, which is fully transferable to a new homeowner. Chris also outlined flexible financing options, including a 12-month, zero-interest plan, allowing the customer to manage the remodel cost-effectively. Additionally, Chris highlighted available monthly promotions and local discounts, making the remodel a valuable, affordable investment that meets the customer’s functional and aesthetic goals.