Brett McIntyre from Five Star Bath Solutions presented the company’s composite wall systems, highlighting their durability and low-maintenance properties. He explained that the composite is scratch-resistant, antimicrobial, and non-porous, making it much easier to clean and resistant to mold compared to traditional tile. Brett emphasized the quality and reliability of Five Star Bath Solutions, mentioning the company’s 30-year history, its A+ rating with the Better Business Bureau, and its high customer satisfaction rating. The company’s commitment to quality was reinforced by their choice to employ W2 installers rather than subcontractors, ensuring consistent work and adherence to the company’s standards.
The installation process was outlined as efficient and minimally invasive, typically completed within one day. Brett explained that Five Star Bath Solutions would remove the old tub and wall materials down to the studs, replace any damaged plumbing with durable PEX piping, and use their proprietary waterproof backer board to ensure longevity and resistance to water damage. The estimated timeline from contract signing to installation was around four weeks, with Brett noting that his team manages all aspects of the install, including cleanup, to leave the space ready for immediate use.
Five Star Bath Solutions offers a lifetime warranty that covers materials, parts, and labor, which Brett highlighted as particularly valuable for families looking for a worry-free remodel. The warranty includes coverage for the waterproof backer system, ensuring no water penetration issues, and is transferable to new homeowners. Additionally, Brett discussed financing options with flexible terms and noted a same-day discount if the customer decided to proceed during the visit, allowing the family to manage the investment according to their budget.