Chris Copeland from Five Star Bath Solutions discussed options for durable, low-maintenance materials that would fit the customer’s need for functionality and simplicity. He recommended their Smart Choice system, which includes composite materials designed to be scratch-resistant, antimicrobial, and easy to clean. Chris highlighted the benefits of avoiding traditional tile, which requires frequent maintenance due to grout lines. He also mentioned Five Star Bath Solutions’ strong reputation, including an A+ Better Business Bureau rating, a nearly 30-year history, and a corporate-backed warranty.
The installation process, as explained by Chris, would be efficient and minimally invasive. He detailed that the team would remove the entire existing unit down to the studs, replace the water lines with PEX for durability, and install a solid shower base with a waterproof backer board behind the walls. The estimated timeline for completing the remodel was approximately four weeks from the contract signing, with the actual installation expected to take one day. Chris reassured the customer that all demo and cleanup would be handled by the team, leaving the space ready for immediate use.
Five Star Bath Solutions offers a comprehensive lifetime warranty that covers the Smart Choice system’s materials, parts, and labor, providing long-term value and peace of mind. Chris explained that the warranty is transferable to new homeowners, enhancing the property's resale appeal. Additionally, he outlined financing options and available discounts, including senior and military promotions, making the remodel an affordable choice without compromising on quality.