Five Star Bath Solutions representative Brett McIntyre highlighted the company's reputation and specialization in custom bathroom solutions. Their system, unlike typical tile options, minimizes leakage risk and long-term maintenance costs. The company employs a durable composite material with lifetime waterproofing, avoiding the frequent sealing needs of traditional tile. Brett also emphasized customer confidence in Five Star Bath Solutions, mentioning their high ratings, A+ status with the Better Business Bureau, and over 30 years of positive reviews. He positioned their service as efficient and dependable, with well-trained employees rather than subcontractors, adding reassurance about quality control and a smooth process.
The installation process offered by Five Star Bath Solutions is streamlined for minimal disruption. The representative explained that most projects, including more extensive installations like a shower and tub, could be completed within one to two days, unlike contractor schedules that often stretch over weeks. Brett clarified that custom glass orders would add a couple of weeks after the installation, but they handle all scheduling with the glass installer. He outlined that the entire timeline from agreement to completion would be around four weeks, allowing customers to plan conveniently without an extended in-home construction phase.
Five Star Bath Solutions provides a robust warranty covering plumbing, fixtures, glass, and all structural elements, ensuring that future homeowners could also benefit from a one-time transferable lifetime warranty. The representative assured that any issues, including potential structural problems, would be addressed at no additional cost, distinguishing the company's customer commitment. Additionally, Brett confirmed that they use a waterproof backer board instead of standard plywood or green board, ensuring a fully code-compliant and reliable installation. This comprehensive warranty and quality assurance helped align with the customer's desire for peace of mind and a guaranteed, worry-free experience.
Tub to Shower Conversion, Plumcrest Cir SE, Smyrna, GA, 30082
