Tammy Hite from Five Star Bath Solutions suggested a composite material for the shower walls, explaining that it provides a natural stone appearance without the maintenance challenges of grout. The composite material is also antimicrobial, scratch-resistant, and very easy to clean. Tammy emphasized the reliability and reputation of Five Star Bath Solutions, mentioning their A+ Better Business Bureau rating, their 30-year history, and the local family ownership of the Marietta office, which offers personalized, trusted service to the community.
The installation process, as Tammy described, would involve a full demo down to the studs, with the replacement of water lines using PEX for increased durability. She outlined that the waterproof backer board would be installed before the composite material to ensure a leak-proof finish. Tammy noted that the entire installation, including vanities and drywall work for the mirrors, would likely take one to one-and-a-half days. Lead time for the project was estimated at around four weeks, aligning with the customer’s desired timeline.
Five Star Bath Solutions offers a lifetime warranty on its composite systems, covering materials, parts, and labor, with a one-time transfer option for new homeowners. Tammy also discussed financing options, including 0% interest for 12 months, and discounts if paying by cash. This flexible approach, combined with Five Star Bath Solutions' high-quality materials and service, provided the customer with a comprehensive, affordable solution for their bathroom remodel.