Tammy Hite from Five Star Bath Solutions recommended their composite wall system, emphasizing its durability, grout-free design, and antimicrobial properties, which minimize maintenance and prevent mold and mildew. She explained that the composite material provides the aesthetic of natural stone without the hassle of traditional grout upkeep. Tammy highlighted the company’s reputation, noting their A+ Better Business Bureau rating, over 30 years of experience, and local ownership, which ensures accountability and a commitment to quality.
The installation plan included a full demo of the existing tub-shower combo down to the studs, replacing outdated plumbing with durable PEX water lines, and installing a waterproof backer board to protect against future leaks. Tammy outlined options for customized features, such as positioning grab bars for ease of use and adding two corner shelves for simple storage solutions. She also clarified that the project would likely be completed in one day, with an estimated lead time of about four weeks from the time of order to installation.
Five Star Bath Solutions offers a lifetime warranty covering materials, parts, and labor, which is transferable to new homeowners, adding long-term value. Tammy also discussed flexible financing options, including a 12-month zero-interest plan, and highlighted available discounts for quick decision-making. This comprehensive warranty and payment flexibility provided the customer with a high-quality, affordable solution that met their needs for accessibility, functionality, and a modern look.