Brett McIntyre, the Five Star Bath Solutions representative, highlighted the advantages of their composite material, which is durable and low-maintenance. Unlike traditional tile that can require regular upkeep, their system is designed to be a solid surface that resists bacteria and mold growth. Brett emphasized the company’s track record, citing over 30 years in the industry, an A+ Better Business Bureau rating, and a 4.9 Google rating. As a locally owned business, they operate from a Marietta showroom, and Brett underscored their commitment to customer satisfaction by mentioning hands-on ownership and a non-subcontractor installation team for quality control.
The installation process, tailored for efficiency and minimal disruption, typically takes one day, though Brett prepared the customer for a possible two-day schedule to prioritize quality. After the initial agreement, Five Star Bath Solutions schedules a remeasurement by a dedicated team member to ensure precise fitting. Most projects are completed within four to six weeks from the contract date. Brett explained that they avoid potential misalignments by using an experienced remeasurement technician instead of relying on initial sales estimates.
The Five Star Bath Solutions warranty covers plumbing, fixtures, the glass door, and sealants with a lifetime guarantee, including a one-time transferable option, making it valuable to future homeowners. Brett also assured the customer that, unlike other companies, Five Star Bath Solutions provides a waterproof backer board instead of plywood or greenboard to prevent future water damage. He clarified that, should any issues arise, the company handles all repairs at no additional cost, reflecting their commitment to quality and lasting customer trust.
Tub to Shower Conversion, Essex Dr, Villa Rica, GA, 30180
